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Decades of practical experience

About Us

You will find us to be a flexible, dedicated, and experienced partner that is
committed to meeting your District’s needs with attentive customer service.

We Know Special Districts

We focus exclusively on special districts and understand special district governance, finance, operations, community relations, and the many issues faced by them.

Wide Ranging Experience

We have worked with over 220 local governments and a number of private companies and non-profits in and around California: water, sanitary, fire, vector control, harbor, Park & Rec., and many others.

Update and Modernize Web/Online Presence

Do you need help building, updating, improving, adding new features, functionality or content to your website?

Get-To-The-Point Approach

We have refined our approach to get maximum results quickly. We know you are busy, and we make every minute count.

Exceptional Customer Service

We focus on making every customer happy. A long term satisfied customer is far more important to us than a quick finish or extra profit.

Our Team

You will find us to be a flexible, dedicated, and experienced partner that is
committed to meeting your District’s needs with attentive customer service.

Martin Rauch


Martin manages the San Jose office, which is devoted primarily to the planning and implementation of strategic communication programs for public agencies throughout the state. Working closely with the Board of Directors and senior managers, he tailors public involvement projects that range from individual events to major multi-year projects.

He is an expert at effectively communicating to the public about financial needs and realities of water agencies, providing the proper venues for citizens to ask questions and provide input, and then communicating that public input back to public agency staffs and boards.

Martin, his staff, and affiliates have daily experience implementing virtually every type of communication activity from productive public meetings, to small stakeholder meetings, eye-catching mailers, interactive websites and more. These experiences on past projects directly mirror activities that may be needed by the District and provide him and his staff with a broad base of knowledge which they can apply to this project.

Martin also conducts strategic planning sessions for the Boards and senior managers of client organizations, as well as training in effective Board meetings, roles and relationships of Board members and managers and other related topics. He specializes in the preparation and facilitation of a wide variety of meetings. These complex events include focus groups, citizen’s advisory committees, community presentations and public meetings.

Mr. Rauch has served as a speaker and seminar leader for the Association of California Water Agencies (ACWA), California Association of Sanitary Agencies (CASA), California Special Districts Association (CSDA) and others. He was a regular faculty member of the Special District Institute, is a regular speaker for CSDA, and is on the Board of the Special District Leadership Foundation. He is the principle author of the Special District Leadership Foundation certificate course on strategic planning, as wells as Governance Foundations. He has been invited as a speaker to other statewide associations.

Prior to his work for public agencies, he served for several years as a community organizer and educator for nonprofit organizations, organizing community groups and producing educational and information materials. He holds a Bachelor of Arts degree with High Honors from the University of California at Santa Barbara. Martin’s formal training also includes completion of Business Mediation Training at UC Berkeley, as well as courses in Facilitating and Mediating Effective Agreements. Martin is a certified Balanced Scorecard Professional (BSP) from the Strategy Management Group and The George Washington University College of Professional Studies.

Lynda Boyd

Project Administrator, staff

Lynda provides project management for Rauch Communication Consultants, coordinating the writing, printing and mailing of materials, setting up schedules and coordinating project team activities to keep projects moving smoothly, on schedule and budget. Lynda has extensive experience mapping and developing accurate and cost-effective mail lists.

Chris Crimi

Graphic Design, Affiliate

Chris has over three decades experience producing graphic materials from simple reports, to full-color brochures, web graphics, displays, posters, newsletters, and slide presentations. During his career, he has produced compelling designs for clients like Apple, KLA-Tencor, Santa Clara Valley Water District, Trimble Navigation, Essex Property Trust, Adobe and Cisco Systems. He has worked with RCC on hundreds of public outreach projects for two decades, bringing a high degree of graphic sophistication to every piece he works on.

Viveca Hess

Social and Online Media, Affiliate

Viveca has provided successful content strategies for clients ranging from private water resource consultants, World Trade Center water initiatives for developing countries, United States Department of Commerce International Trade Administration, various Chambers of Commerce across the U.S. and several non-profit organizations. She is fluent in Twitter, Facebook, LindkedIn, YouTube, Foursquare, Blogs, Excel, PowerPoint, Word, Photoshop, Analytics, Constant Contact, WordPress, and other mobile applications. Viveca provides thorough research, effective writing and creative thinking for meaningful results bridging the transition from traditional to social media and applying relevant industry-specific combinations of media.

Amanda Green

Consulting Support, Research and Writing, Affiliate

With a Master’s Degree in Public Administration from Harvard University School of Government and seven years’ experience, Amanda provides a range of support in researching, data analysis, planning and writing. She is a wizard with site map development – finding a way to make sites organized, logical and easy to use.

Jay and Mike Zeballos

Webmaster, Affiliates

With over 25 years of experience in all aspects of web design and development, Jay and Mike have a special expertise in meeting the needs of public agencies. They have a flair for developing sites that load fast, look great and communicate effectively. Some of their core competencies include: full stack web development; UX & UI design, strategy and planning; usability & analytics; MODx, WordPress configuration, theming and extending; project management; troubleshooting & problem solving; training and support.